Beside using GREEN chemicals, how does VLM win out on protecting the environment?

The average hot water extraction cleaner puts approximately 50-60 gallons or more of water into 1,000 sq/ft of carpet.  The average extraction rig can only get 85% of that water out.  That leaves 7-9 gallons of water in your carpets for each 1,000 sq/ft. That means an average sized house could have almost 20 gallons of water left on their floor. 

Our program uses one gallon for the same 1,000 sq/ft of carpet without leaving water behind! 

Our program increases indoor air quality by reducing the risk for mold and spore travel, mildew, and chemical smells that can occur with other cleaning methods.  And less water used cleaning carpet means more fresh clean water for all life to enjoy.

Don’t you need to extract at some point?  

While our VLM program makes a great interim cleaning method for extractors, we firmly believe and have proven over 4 years of cleaning the VLM way that our system can be an all-in-one solution.

Does your method work on all types of carpet?

The VLM (Bonnet) method has works extremely well

What is the dry time of the VLM method?

VLM takes about 59 minutes to dry. 

Why should I have my carpets cleaned?

There are many reasons to have your carpet and upholstery cleaned:

• Health- Carpeting and fabrics not cleaned and properly maintained have the potential to cause a variety of health problems inside the home or work place.

• Life of your carpet- can be greatly extended by simple routine professional cleaning.

• Appearance- maintain the original look and luster of your carpet with regularly scheduled cleanings.

How often should I have my furniture cleaned?

The EPA currently has issued no guidelines on the recommended cleaning frequency for upholstery. Until such a guideline has been issued, our company recommends that you have your upholstery cleaned every other time your carpet is cleaned. Example: if your carpets get cleaned every six months, your upholstery should be cleaned once a year.

Should I vacuum before the carpet cleaner arrives?

Vacuuming is part of our carpet cleaning service, but we not only pre vacuum -- we post vacuum at the end of any VLM cleaning.  We vacuum slowly, we vacuum in both directions. Then we rake before and after cleaning.  We spend our greatest amount of time in the vacuuming process staying focused on the traffic areas in an effort to break the bonds dirt has with these areas.

Do you move furniture?

 When necessary we will move and replace small furniture in its original position but they must be clear of any objects. This means couches and chairs cannot become temporary storage devices for what was on the floor or tables.  We do not move furniture with our $34.95 special.

 *We will not move musical instruments, grandfather clocks, most beds, full china hutches, full bookshelves, entertainment centers, pool tables...our technicians reserve the right not to move any piece of furniture or household object that they do not feel comfortable with.

Should I move anything?

Yes, you should remove all nick knack and breakables from the areas being cleaned. We will neither move nor clean near them if they remain in the area to be cleaned.

How long will it take for my furniture to dry?

Our dry times typically range from 1 - 2 hours. Dry times can be affected by many factors including weather, humidity, and airflow.

How long before I can walk on my carpet?

You can walk on your carpet immediately but it is recommended that you limit traffic until completely dry.

Are the products you use safe?

Yes, we use the #1 line of cleaning products in the world. This allows us to guarantee the highest quality job available at any price!  Our products are: nontoxic, safe for pets & children, biodegradable, and phosphate free.

Are your technicians experienced?

Yes, our technicians attend courses, seminars, and schools across the country to keep current on the latest in cleaning technologies. The owner has 37 years experience.

Will your services help my allergies?

Yes, having your carpet and furniture cleaned removes pollutants and makes for a more friendly breathing environment.

Will you remove all my stains?

Let me start by defining the difference between a spot and a stain: a spot is any foreign material (soil, liquid, etc.) that is removable by standard cleaning methods. (The foreign material is on or around the carpet fiber) 

A stain is foreign material (soil, liquid, etc.) on carpet that is not usually removable by standard cleaning methods. (The foreign material has penetrated ‘soaked into’ fiber and has changed or damaged the fiber itself) Some stains may be very difficult or impossible to remove. Many are not guaranteed for removal from the carpet mills. Stains are not removed in reality, we neutralize their visual appearance.  They are there but you can't see them.  The foreign material is gone, we make sure of that.

Does cleaning your carpet make it wear out faster?

No, actually dirt acts as an abrasive when trapped in your carpet or fabrics and should be removed to reduce wear.  Nor does it remove the teflon protection.  That is released due to wear and time related breakdown of chemical bonds.

Does your process restore the original feel of my carpet?

Yes, our processes leaves your carpet fresh, clean, residue free and soft to the touch.

Should I have a fabric protector applied after cleaning?

Yes, most carpet manufacturers recommend that you reapply protector after professional cleaning to restore the original stain resistance. Some manufacturers even require it as part of the warranty on the carpet.  It is the protector that wears, not the carpet -- if you have protector applied at least once per year in the average household.

My carpet is really old, should I replace it?

With the cost of replacing carpet being as expensive as it is today, it is always best to try having the carpet professionally cleaned first. It is far less costly and may make a world of difference.   The only good reason for replacing carpet is to change the look of a room.  Because carpet itself is considered a bio hazard, their is a fee charged by landfill companies who handle hazardous material when disposing of carpet.  Consider donating it to a company like ours which cleans, cuts to size and gives it to charitable companies who then give it to needy families who do not have carpet in their homes.

I actually built a retail carpet store based on carpet others had thrown out which was then cleaned and cut to size.  I started a NEW carpet store with the proceeds from the USED carpet store.  USED carpet becomes RENEWED carpet in our hands.

Which provides better indoor air quality: hardwood, or carpet?